Title: Membership Coordinator
Full time, year round/Based on 40 hrs. per week/Hourly, Non-exempt
Reports to: Associate Director of Advancement
Reporting to the Associate Director of Advancement, the Membership Coordinator will assist with the operational needs of the Museum’s Membership Program. This position requires a mature individual who can successfully interact with the public and with museum members both in person and on the phone. This position oversees many personal and confidential issues. Professional integrity and confidentiality is essential to this position. The ability to manage multiple tasks and attention to detail is critical to job success. Proficiency with the computer is important and knowledge of Microsoft Office Suite, Donor Perfect, or similar database management software, and Outlook is a must. Willingness to work evenings and weekends as needed for events is part of this position. The job description as outlined below is not limited to the specific tasks and may be altered on an as needed basis.
– Responds to phone calls from members and potential members
– Maintains a positive relationship with members/donors
– Maintains and updates donor information with changes into Donor Perfect
– Responsible for processing all General Memberships into Donor Perfect in a timely and accurate manner
– Generates mailings for all General Members on behalf of the Associate Director of Advancement concerning monthly renewal notices and thank you letters
– Assists Advancement Associate with departmental mailings, to include letter production, stuffing and coordinating volunteer help
– Files of all General Membership related documents electronically
– With the Advancement Team create and implement membership drives to increase memberships
– Seeks the return of dropped or lapsed general members
– Tracks and report membership, attendance and renewals
– Inventory and order letterhead stationery and envelopes as well as membership brochures
– Process all daily mail, copy checks, receives online donations and member payments, and enters all into check register
– Receives and processes online PayPal payments and other monies on behalf of all departments
– Updates and distributes daily Bucks Report
– Assists Associate Director of Advancement and other staff team members with projects, as needed
– Processes all office supply orders for the main office and departments as requested
– Orders food and beverages for meetings and restocks staff kitchen with coffee supplies
– Takes minutes of and assists with Board of Trustees Meetings
– Assists with implementation of Museum events including weekend events, Boat Shows, Exhibit openings, etc.
– During the off-season, assists with answering the phone in a professional manner, transfers calls, takes messages, takes care of voicemails, returns phone calls in a timely manner
-Oversees general maintenance of telephone (with IT & Controller), copy machine, fax machine, postage machine, and order supplies for the above as needed
– Receives and sign for deliveries to the office
-Is expected to attend Tuesday Team meetings and provide updates to fellow staff
– Manages the off season sign-ups for group tours and other special group visits to ABM
– Works with Admissions Coordinator in spring/fall to transfer point of contact for any group tour activity
Interested candidates should submit a cover letter, resume, and three references to:
Jordan Walker, Associate Director of Advancement: firstname.lastname@example.org
Application deadline: Wednesday, September 27, 2017
Title: Maintenance Assistant
Full-time, based on 40 hrs. per week (April to December), 32 hrs per week (January to March)
Reports to: Maintenance and Operations Manager
Reporting directly to the Maintenance and Operations Manager, this position’s principal responsibility is to assist in the maintenance of the ABM buildings and grounds and to assist with ABM events and facility rentals.
Provide custodial duties, including, but not limited to routine tasks of sweeping, vacuuming, cleaning glass surfaces, cleaning and supplying restrooms, emptying trash, mopping floors, cleaning of windows and walls in accessible areas and leaf removal, etc.
-Collect waste from bins and ensure proper waste management procedures are carried out. Note: The Museum has a green approach to waste management.
-Ensure a safe environment for staff and visitors and all those entering the Museum properties.
-Prepare campus for events, move furniture and equipment as instructed by Events and Marketing Departments and/or Maintenance and Operations Manager.
-Work closely with the Curator to maintain cleanliness of all exhibit areas and exhibit items.
-Assist with major and/or minor repair work around the building and grounds as instructed by Maintenance and Operations Manager.
-Perform set-up and tear downs, including: moving and arranging tables and chairs, setting up sound systems, projectors, and other items as needed.
-Working closely with the Curator or the Boatwright to move boats, trailers and other museum items upon instruction.
-Other duties as assigned.
-Must be flexible to work weekends as scheduled and needed.
-Monitor that property-wide mechanical systems are properly functioning, actively patrol and observe climate controlled areas and report any issues to Maintenance and Operations Manager.
Ability to work independently.
Reliability and willingness to assume responsibility for opening and securing Museum buildings, gates, and exhibits.
Manual dexterity and the ability to learn routine mechanical maintenance.
Good physical condition and ability to work outdoors for extended periods of time.
Good interpersonal skills to work with staff, volunteers, and public.
Excellent driving record. A plus with towing and handling trailers.
Must be able to work Friday, Saturday, Sunday and Monday and all holidays when the museum is open.
Application materials due September 27, 2017
E-mail resume, cover letter, and three references: email@example.com